Privacy Policy

Discover Mount Morgan Real Estate

At Discover Mount Morgan Real Estate, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), Queensland real estate legislation, and the REIQ Code of Practice.

1. Collection of Personal Information

We collect personal information that is reasonably necessary to provide our real estate services, including:

• • Your name, address, contact details, and identification documents
  • Information about your property, financial details, and transaction history
  • Records of communications, enquiries, or agreements with us

This information may be collected directly from you, through property inspections, applications, contracts, electronic communication, or publicly available sources.

2. Use of Personal Information

We use your personal information to:

• • Facilitate property sales, purchases, appraisals, and related services
  • Verify your identity in compliance with legal obligations (e.g. Anti-Money Laundering laws)
  • Market properties and provide you with information relevant to your enquiry or transaction
  • Comply with the Property Occupations Act 2014 (Qld), the Agents Financial Administration Act 2014 (Qld), and other applicable laws

3. Disclosure of Personal Information

We may disclose your personal information to:

• • Prospective buyers, sellers, landlords, tenants, and related parties
  • Service providers such as tradespeople, valuers, photographers, and IT support
  • Legal, financial, or government authorities as required by law
  • Industry organisations such as the REIQ for professional compliance and support

We do not sell or rent your personal information to third parties.

4. Marketing and Communication

We may use your information to send you updates, newsletters, or property alerts that may be of interest to you. You can opt out of receiving marketing material at any time by contacting us.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Information is stored securely in electronic and physical formats, and access is restricted to authorised personnel only.

6. Access and Correction

You have the right to access and request correction of the personal information we hold about you, subject to certain exceptions under the Privacy Act 1988 (Cth). Requests can be made in writing to the contact details below.

7. Cookies and Website Data

Our website (www.discovermtmorganre.au) may use cookies and tracking technologies to improve user experience and analyse website traffic. You can disable cookies in your browser settings, though this may affect site functionality.

8. Complaints and Enquiries

If you have a concern about how your personal information has been handled, please contact us. We will respond promptly in line with our obligations under the Privacy Act 1988 (Cth). If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

9. Contact Us

Discover Mount Morgan Real Estate
Email: admin@discovermtmorganre.au
Phone: 0401 953 882